- All orders are delivered by our own drivers.
- At the moment we only deliver within the county of Cumbria.
- We offer FREE delivery on all orders within Cumbria.
- Our deliveries are made weekly on Thursdays and Fridays, although we may be able to deliver on alternate days if their are special circumstances and by arrangement only.
- Goods cannot be returned without our authorisation, so please contact us on 01900 268448 before returning any goods to us.
- We offer a 7 day money back guarantee on all equipment and supplies.
- Incorrectly ordered goods must be returned in an as new condition complete with the original packaging.
- Customers are responsible for ensuring products are appropriate for the use and application intended. Although WF Cascade make every effort to ensure the accuracy of specifications, descriptions and images, customers are advised to check the exact specifications prior to ordering where variations may affect intended performance.
- Return of faulty goods – If an item proves to be faulty or damaged customers must contact us on 01900 268448 to arrange either collection or remedial action to be instigated. Goods must be returned in the original packaging complete with any relevant instruction manuals. Any lost or damaged manuals and packaging is payable by the customer.